Sweet Break box
In need of a thoughtful & yummy gift this holiday season? Meet the Sweet Break box.
Perfect for when you need a little break from your hectic day to sip a warm comforting herbal tea from Camellia Sinensis with something crunchy and sweet to snack on. Sounds heavenly right?
Learn moreWant to know what’s inside this sweet box?
Here it is:
- A bag of our double choco Chic Choc bites (125g)
- A bag of our choco caramel Chic Choc bites (125g)
- A bag of our vanilla and almond Chic Choc bites (125g)
- A bag of Camellia Sinensis organic chamomile herbal tea (65g)
Our Chic Choc box is the perfect way to show a love one you care!
SHIPPING
Where do you ship?
We only ship to Canada.
Do you ship to PO boxes?
Yes! We deliver to PO boxes with Canada Post.
Fedex does not ship to PO boxes, please make sure to select a Canada Post service.
What are the delays of delivery?
Our current delays can vary from 2-4 business days. During sales events, these delays can be extended as the volume of orders received is higher, but our team makes sure to ship orders out as quickly as possible.
What shipping options do you offer and how much does it cost?
The cost of shipping is determined by the weight of your order, the destination, and the service you select. To know the cost, please add the items into your basket, open your basket by clicking on the icon at the top right. You will find the Estimate shipping tool at the bottom of the page. You can enter your postal code and click on “Check Shipping”.
All shipping fees are taxable.
Canada Post:
We offer free shipping with Canada Post Expedited. Shipping is free for orders of $59 and more for Quebec and Ontario and $100 and more for the rest of Canada (before taxes and after promotions) for most regions in Canada. The postal codes starting as follows are excluded from free shipping: T0H, T0P, V0J, V0N, V0P, V0R, V0T, V0V, R0B, R0C, A0K, A0P, X0A, X0B, X0X, X0E, Y0B, S0J, G0G,J0M, P0L, P0T, P0V.
For some regions we also offer Canada Post Xpresspost, but this service does not fall under our free shipping policy.
Fedex:
We offer free shipping with Fedex Ground. Shipping is free for orders of $59 and more for Quebec and Ontario and $100 and more for the rest of Canada (before taxes and after promotions) for most regions in Canada.
RETURN POLICY
What is your return policy?
You can return an item within seven (7) days of receiving your order. The product must not have been opened. Please contact customer service at service@pranaorganic.ca with your order number to submit a refund request. Please note we only refund and do not exchange.
After the initial 7-day period, NO RETURNS and NO REIMBURSEMENT will be accepted on any of our products. Since we have no way of knowing what someone does with the product once it’s out of our hands, we cannot accept returns after the alloted period. If you have any issues or concerns regarding a product, please email or contact us by phone and we will gladly answer any inquiries you may have.